Friday, December 20, 2013
I had an interesting discussion with one of my clients who said the retail landscape is changing and her preference is to shop at independents or online. Going to independent retailers gave her a personalized experience with special events like our trunk show or open house with Pur Spa staff offering free express services. She felt the extras kept us ahead in giving more"wow" to our clients! :)
Posted at 08:09 AM