At Pro Oil Change we have convenient, accessible and highly visible locations. It has been and will always be about quality.   Our customer experience will be different because everything we do is for our customers.

Together, we will deliver an outstanding experience by being the most friendly, professional and reliable drive-through premium quality manufacturer-specified automotive maintenance service across Canada.

With this desire at our core, we embrace our customers with exceptional service and deliver peace-of-mind with respect to the reliability, longevity and long-term value of their vehicles.

It is our belief that we will make fans by exceeding customer expectations. We will do this by focusing on gaining our customer’s trust by delivering a superior execution of the customer experience.

Our service will inspire our customers to recommend us. In just 12 minutes or less, we will be manufacturing an impression that lasts.

When we are fully engaged, we connect with and boost the spirits of our customers.

We take No for an answer.  

·       No Staff Commissions

·       No pressure

·       No hassles

We find the high level of attention they receive from our staff pleasantly surprises them. We offer our customers a consumer friendly, relaxed atmosphere where they can enjoy coffee, hot chocolate, tea, and spring water while reading from a current selection of magazines.

 The PRO OIL CHANGE Group takes pride in their community participation. All our locations will continue to be involved in the sponsorship of multiple local sports teams, charities and schools in their respective trading areas.

The PRO OIL CHANGE promise to each and every customer:

·       No appointment required

·       Fast and convenient service

·       Trained and certified technicians

·       Preventative maintenance services performed and recommended

·       Complete Warranty approval on all services

·       Top quality parts and fluids specified by vehicle manufacturers

·       Fair value pricing on both parts and services

 ALL delivered in a clean, relaxed, honest and safe environment.

In 2001 the company partnered with *Valvoline, the second largest lubricant company in North America. Valvoline have made a tremendous difference in the way we operate our stores in Canada. Their resources and vast experience have been an invaluable resource as we’ve grown the company