The website needs to be updated with the proper delivery hours. I called today (Thursday) at 8:25pm and was told delivery was not available, only pickup because they were closing at 9pm. The website clearly states delivery is available until 9pm Wednesday to Saturday, which obviously isnt true, and is very frustrating after wasting my time to look at the menu and decide what to order, and all for nothing.
Horrible customer service. From the woman answering the phones and cutting me off, to the lady delivering the food and questioning me “why didn’t you tell me you have a hundred $ bill so I could have the change ready” maybe because that’s not my job that’s yours! What a disgusting business! Do not eat here.
im up visiting family and went to pan mai restaurant and found the food to quite tasty the staff at pan mai is just wonderful the brunette is just full of life she makes you feel warm and welcomed soon as you walk in the door would definately recommend going to pan mai for great food and great service thumbs up for pan mai
Not impressed. We ordered delivery and was told it would take 45 min., it actually took 1 hr. 15 min. All the food was completely cold. Our usual restaurant is Bleu Garden Chinese in Midland and their food is so much better. We ordered Pork Tiki Tiki and the broccoli in it was so overcooked it was mushy, very few vegetables and just a few almonds. We get wonderful fresh carrots, celery, broccoli etc. from Bleu Garden with twice as many almonds. Prices are the same at both places. We also got an egg roll and spring roll and both were better than Bleu Garden. My husband got Wonton soup and said it was very good. But that's not enough to get us to go back, we're staying with Bleu Garden.
I would like to thank you for bringing this is my attention. It is unfortunate that you did not enjoy the Pork Tiki Tiki and our delivery time was longer then expected. For this we offer our apologies.
It was an exceptionally busy Friday night and our delivery drivers were having difficulty keeping up with demand. Deliveries to Midland did, unfortunately, fall slightly behind. However, this is no excuse, and we will use your comments in an effort to improve out business and eliminate our shortcomings.
Great restaurant. I have some memories of this place I will likely never forget. The food is delicious and priced right! Also you can ask for food with or without MSG. Fast delivery but it's even nicer to dine in. I prefer this place more then King's Buffet in Midland. Take a break from the fast food and pizza and eat some Chinese.
Joe and his family make excellent Chinese food, the staff is courteous and friendly, we order from here quite often.. And is the only Chinese eat in that has the best tasting food. Glad that Joe is still around running a Chinese restaurant. I started eating his food over 20 yrs ago when he had the Dynasty downtown Midland. And he is still making the best Chinese food in the area!!!! Kudos to Joe, his family and staff.
I lived in scarbourgh and eat at some great Chinese food places ,But since I moved up north here, I Love eating at Pan Mai as their food is great tasting and very nice service's ,Those Lady's need too be thanked and tipped ,It is simplly great place to eat ,and there's no rushing you out the door ,Thanks lady's Charles and Patricia
Feeling Lazy on a Sunday night we decided to order from Pan Mai for the first time. We were very impressed with both their service as well as the quality of food! I would highly recommend Pan Mai for Chinese Food!
We were out in the Penetang area hiking and decided to give this restaurant a try. We were very impressed! As they have been voted a favorite. We got great service, fast , Delicious and hot. Reasonably priced as well. We will be looking forward to going back there in the near future.
Please do not review your own business. If you do, your review will show up highlighted in green and will be deleted.
You are responsible for the content of your review. You may be held liable if the content of your review is deemed to be defamatory.