Reviews for Iris Midland in Midland, Ontario, Canada

Iris Midland

2 Reviews

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1 year ago

John Jamieson , a member from Lafontaine Beach, wrote:

Rated:

I took a senior citizen from Hillcrest Village over for an appointment. Great service & care. Peter has severe mobility issues and required a re-fit for his new classes and it was difficult for us to get him back. Lisa was kind enough to go over to Hillcrest on her lunch hour, got tested, and re-fitted Peter. Not often you receive this type of service. Good for Lisa and good for Iris,,,,,,,,,,Well done! Thank you.

J J

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1 year ago

lisa beaudoin , the Business Owner, wrote:

Thank you John for the lovely review! We pride our business on service and are happy to help deliver or adjust glasses for those who cannot attend the clinic for multiple visits. I am truly happy that Peter can see well and was happy to help!

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3 years ago

me , a member from midland, wrote:

Rated:

Unbelievable during business hours, NOBODY answers the main phone number ??.

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3 years ago

lisa beaudoin , a Professional Reviewer, wrote:

Sorry for your frustrations, it is good to be busy but sometimes it is overwhelming here at the clinic the staff and clients. If you get our answering machine please leave a message, they are checked 3-5x day but it may take up to 24hrs for a response. If it is an emergency all messages are triaged in a timely fashion. We do appreciate your business!

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3 years ago

lisa beaudoin , a Professional Reviewer, wrote:

Good morning,

Very sorry to hear that we have missed your call. We hope that you have left a message, so that we may be able to respond to your inquiry. Please note you message will be retrieved and returned in a timely fashion at most 24 hours. You can also reach out to us by email as well with your inquiry to iris826@iris.ca. We look forward to speaking with you soon!

Lisa Beaudoin R.O. - Manager
IRIS 826

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