Midland & District Business Women's Association
Shirley Cowdrey, President
P.O. Box 714
Midland, Ontario L4R 4P4
Hours of Operation
Please contact us for our current hours of operation.
MDBWA MARCH 2011 NEWSLETTER
PRESIDENT'S MESSAGE: Sunday, March 6, 2011
I have to say I am kinda done with winter, but last night the snow looked so beautiful on the trees... and it covered up all the dirt. ;) Now to shovel...
This month, like every other, you don't want to miss our amazing guest speaker! (I almost want to register twice!!!) The first time I heard Sherry Lawson speak was at the Woman of the Year Awards, my first year as MDBWA President. She had us laughing and crying at the same time! I am so excited to hear this lovely lady speak to us again.
More great news for our members, I would like to thank Lisa Cameron from ShopCity.com Inc. (ShopMidland.com / ShopPenetang.com) for volunteering to be our Newsletter Director. Welcome aboard Lisa, so great to have you!!!
This newsletter is packed full of great information for YOU, our members, so please do it justice and READ it right to the end.
Looking forward to seeing you again, and meeting our newest members. Until then, be safe and have FUN!
BOOK OF THE MONTH:
Don't Stand Too Close! You
Might Get Some On You
by Sherry Lawson
Printed in Orillia, Ontario, Canada
Sherry Lynn Lawson (nee Douglas) is the author of two autobiographical books, "I've Been Shot At, What's Your Excuse?" and "Don't Stand Too Close! You Might Get Some On You."
"Don't Stand Too Close! You Might Get Some On You" is the second publication from Sherry Lawson. Her books are easy and quick to read; each chapter telling another story from her life. You will laugh and you will cry, but you will thoroughly enjoy the journey.
Copies of Sherry's books will be available for sale at the March MDBWA dinner event for just $19.
See other locations to purchase Sherry's books by clicking here.
ARTICLE OF INTEREST:
The Ten Commandments of Great Customer Service
By Susan A. Friedmann
About.com - Relationship Marketing
Define "customer service". Is it simply the provision of service to customers before, during and after a purchase? Is it about about treating others as you would like to be treated yourself? Or is there more to it?
Check out this great article below from Susan A. Friedmann on relationship marketing strategies for your business!
"Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates.
The practice of customer service should be as present on the show floor as it is in any other sales environment."
Read the Full Article Here
MARCH DINNER & NETWORKING EVENT
Date: Wednesday, March 23, 2011
Networking: 5:30 p.m. Dinner: 6:30 p.m. Speaker: following dinner
Where: St. Marie Restaurant, 16845 Hwy. 12, Midland, ON L4R 4K8
GUEST SPEAKER: Sherry Lawson
FOCUS: "Exceptional Customer Service"
Sherry Lawson has travelled to many places around the world with her husband and has seen first-hand the ill effects of poor customer service. For 10 years, as a Director at Casino Rama, Sherry became part of the team that won numerous awards for its outstanding customer service. Sherry will give true life examples of good, bad and ugly customer service, and will urge audience members from the business community to really have a critical look at how they actually treat their customers. Sherry Lawson (nee Douglas) is a band member of Mnjikaning/Rama First Nation near Orillia. Born in the lean 50's on a small First Nation reserve, Sherry grew up listening to the stories of her paternal grandmother. Sherry has held municipal, provincial and federal jobs. She has worked as: a guidance counsellor to high risk students; a Justice of the Peace; a trainer; library technician; and a crisis manager (not all at the same time). Sherry has been recognized several times as a stellar community volunteer. Named Orillia's Business Woman of the Year in 2004 and Orillia's Citizen of the Year in 2010, Sherry is a sought after public speaker and author. Mother of three, grandmother of three, and wife of just one, Sherry prefers to be known simply as a storyteller.
For more information, visit www.sherrylawson.ca
|EVENT REGISTRATION DETAILS:
Cost for event: MDBWA Members $30.00 / Non-Members $35.00
You are cordially invited...
To RSVP for this month's dinner meeting, please visit www.mdbwa.com and register by logging into your MDBWA website profile and clicking the "Events" section. You may pay online for monthly dinner events via credit card or PayPal. Once registered online, please make sure you print your receipt and bring to the meeting. The Treasurer will sign your print-off at the event as "PAID" and will return to you as your official receipt.
When registering online, you also have the option of paying "manually" for the monthly dinner event. Should you prefer to pay via cash or cheque, please bring exact payment the night of the event. Once payment is posted by our Treasurer, you will receive a "PAID" receipt via email.
Thank you for all your cooperation. We look forward to seeing you at this month's event!
Not a member yet? Join the MDBWA today!
Membership runs from September to August. Cost is $50.00 per year and payable online at www.mdbwa.com via credit card or PayPal; you may also submit membership payment via cash or cheque in person.
NOTE: Please be aware that with our brand new website, there will be no more paper membership forms. New members will simply fill in their information on our website which will, in turn, create your very own member webpage!
You Could Win!!!
At every monthly dinner meeting there is a Toonie Draw to win advertising positions in the monthly MDBWA newsletter. We also have a 50/50 Draw where you can win cash!
This year members were in agreement that for the winter months we will give MDBWA's portion of proceeds resulting from the sale of our "Advertising for a Toonie" and the "50/50 Draw" to the Midland Out of The Cold Program. NOTE: You must be at the meeting during the draw in order to win. Only MDBWA members may participate in the draw for featured placement in our monthly newsletter.
Advertising for a Toonie Tickets:
For just a toonie ($2), you can drop your business card in the ballot box at the event for a chance to win one of two advertising spots. You can enter as many times as you like! At the end of the night, the draw will take place.
50/50 Draw Tickets:
The 50/50 tickets are 1 ticket for $2, or 3 tickets for $5. You have a chance to win some cash and help out a great cause!
The Meridian Credit Union "Good Neighbour Program" Proudly Presents...
BUSINESS WOMEN OF THE YEAR AWARDS 2011
Who did YOU nominate for: Business Woman of the Year, Female Entrepreneur of the Year, and Heart & Soul of the Community?
The Business Women of the Year Awards are fast approaching! This annual event takes place on Tues. March 22 at the Brooklea Golf & Country Club - and tickets are selling quickly! Tickets are available for just $45 per person and must be purchased prior to March 19th. Be sure to grab YOUR tickets now as attendance is limited to 190 seats!!! (Husbands, friends & family of nominees encouraged to attend!)
TICKET PURCHASE LOCATIONS:
Meridian Credit Union, Poyntz Street, Penetanguishene
SGB Chamber of Commerce, King Street, Midland
Brooklea Golf & Country Club, Hwy 93, Midland
** For further ticket & Networking Trade Show Exhibitor event information,
please contact Theresa Alphonse-Grattan at 705-526-9872 x 203.**
MDBWA MEMBERS: SHOWCASE YOUR BUSINESS IN GIVEAWAY BAGS!
Meridian has offered a great opportunity for us as business women to promote our services and products for this event. MDBWA members are invited to provide promotional information or products from your business to put in each of the approx 200 bags that guests at the event will be going home with. What a terrific chance to showcase your business in the community!
If you have items or flyers that you would like to include in these giveaway bags, please contact Maureen Reid from Meridian Credit Union asap at email@example.com or 705-549-3192.
See you on March 22 at the awards ceremony, ladies!
*** MDBWA SUPPORTS YOUR LOCAL BUSINESS! ***
The MDBWA is proud to be in partnership with ShopCity.com Inc, a locally owned
global business that provides FREE tools to connect and build up the community, while also strengthening our local economy. ShopCity's comprehensive suite of tools enables businesses to take complete control of their marketing activities and start connecting directly with the
local market - leading to better customer relationships and ultimately
increased sales and decreased promotional expenses.
GET EVERYTHING YOU NEED TO SUCCEED ONLINE...
Visit www.ShopMidland.com or www.ShopPenetang.com to
claim your complimentary business profile today!
Various enhanced business profile packages also available, starting at just $47/mo - no contract.
SPECIAL OFFER FOR MDBWA MEMBERS:
Receive 20% OFF enhanced profile upgrades for maximum results and savings!!!
Plus, get priority placement status and upgraded features!
Contact the ShopCity team at 888-430-SHOP (7467) or email firstname.lastname@example.org
to start promoting your business on THE go-to destination site for anything local.
Midland & District Business Women's Association (MDBWA)
P.O. Box 714, Midland, Ontario L4R 4P4
FEATURED MDBWA MEMBERS:
Congratulations to the lucky WINNERS of our monthly Advertising for a Toonie Draw. These local business women are a great asset to our community's continued growth and join the MDBWA in support of one another's businesses. Let's share our referrals and positive feedback with them!
* CHRISTINE FORSYTH,
Royal LePage In Touch Realty Inc.
* JACQUIE SKINNER,
Premier Financial Planning Services Inc.
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